FREQUENTLY ASKED QUESTIONS

GETTING STARTED

WHERE CAN I BUY YOUR PRODUCTS?
You can order our vast range of products here at www.beautyblvd.com. You can also check our stockist locator to find your nearest stockist.

HOW ARE YOUR COSMETIC PRODUCTS TESTED FOR SKIN TOLERANCE?
All of our products adhere to all EU and UK legislation and testing. Please be aware that none of our products have been tested on animals. It is not possible for any manufacturer to completely prevent the possibility of an allergic reaction which can be caused by individual sensitivity to one or more of the ingredients, therefore, we strongly recommend a skin allergy test to be carried out 24 hours prior to use. Please make sure to discontinue use if skin irritation develops or increases, and if irritation persists, consult a health care practitioner.

ARE YOUR PRODUCTS CRUELTY FREE?
Here at Beauty Boulevard we do not support animal testing in the production of our products. We test on make-up loving humans, not innocent animals.

WHY ARE THE INGREDIENTS LISTED ON THE PRODUCT?
We list the ingredients on our products to give the consumer opportunity to check if they think they may be allergic or sensitive to any of them. All ingredients are listed in descending order with the highest percentage ingredient listed first. We would suggest that with all new purchases you should check the ingredients as formulations can change.

ARE YOUR PRODUCTS PACKAGING RECYCLABLE?
Most of our product packaging is recyclable. Look for the chasing arrow symbol on the bottom of our product packaging to know for sure.

WHERE CAN I FIND INFORMATION ABOUT YOUR PRODUCTS?
Beauty Boulevard provide extensive product information both on our website and in our product packaging. If you require further information please contact our Customer Service Team via our contact us page.

SHIPPING

WHEN WILL I RECEIVE MY ORDER?
Take a look at our delivery information for details on shipping times. Please also note our terms and conditions before placing your order.

CAN I TRACK MY ORDER?
You can request tracking information, if applicable, at anytime by contacting our Customer Service Team via our contact us page.

DO YOU SHIP INTERNATIONALLY?
Yes. You can select international delivery methods after choosing your country during checkout. If for any reason any errors occur, please contact our Customer Service Team via our contact us page and we will be happy to assist you.

CAN I COLLECT MY ORDER?
You cannot collect your order directly from us, however, we often attend various beauty shows and events across the UK where you will be able to purchase our products. You can alternatively visit your nearest stockist and purchase any of our products they have in stock. Some stockists may be able to order something in upon request. Please use our stockist locator to find your nearest stockist.

PAYMENT

IS THERE A MINIMUM I CAN ORDER?
There is no minimum spend on our website – order as much or as little as you like! Please be aware that delivery costs may vary depending on the total weight of your package.

HOW DO I GO ABOUT MAKING PAYMENT?
You can pay for your order during checkout via debit/credit card or PayPal. If for any reason you have problems with payment, please contact our Customer Service Team via our contact us page and we will be happy to assist you.

RETURNS

CAN I RETURN MY ORDER?
Please take a look at our terms and conditions for information on refunds and returns.

WHAT HAPPENS IF GOODS ARRIVE DAMAGED OR SOMETHING IS WRONG?
Please take a look at our terms and conditions for information on deliveries.